Location: Hoedspruit Limpopo | Vacancy Closing Date: 29/10/2022
Job Description
The main duties of the post are as follows:
- To be a first point of contact for customers and contractors, answering telephone calls and emails;
- To log service requests and allocate work to members of the service teams;
- To take information from technical reports and job cards to create invoices to send to customers;
- To order parts required from suppliers to ensure adequate stock and to complete scheduled jobs;
- To track parts ordered to ensure these are delivered in a timely manner;
- To follow-up with customers to ensure quotes have been received and to take further instructions;
- To invoice for service and repair work within an agreed time-frame of job completion;
- To liaise with customers to ensure they are kept up-to-date with the progress of their service job;
- To identify new service and maintenance opportunities and promote Canyon Services to these potential customers;
- Such other or alternative duties as may be allocated from time to time in the light of the experience, training and knowledge.
- Logical thinker as well as strategic and organized.
- Ability to solve problems efficiently and to be pro-active in identifying potential problems.
- Attention to detail.
- Customer-centric.
Candidate must reside in and around the Hoedspruit Limpopo area or be willing to relocate.
Email your CV to: calvin@faigroup.co.za | Cell: +27 105 94 5558
